TERMS OF SERVICE

Last updated: October 2025

 

OVERVIEW

Welcome to NORDEN

The terms “we”, “us” and “our” refer to NORDEN. NORDEN operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). NORDEN is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our privacy policy If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

 

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

 

SECTION 2 - OUR PRODUCTS

We make every effort to accurately display and describe our products and services. However, colours and finishes may appear differently depending on your device, screen, and settings.

We do not warrant that the quality of any products, services, or materials purchased by you will meet your expectations or be identical to images on our website. Product descriptions and pricing may change at any time without notice.

We reserve the right to discontinue any product at any time and to limit quantities to any person, household, or region.

 

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. NORDEN reserves the right to accept or decline your order for any reason. Your order is not accepted until confirmed and payment has been processed.

Please review your order carefully before submitting. Once processed, cancellation requests may not be accommodated. If we are unable to fulfil your order, we will notify you using the contact details provided.

All purchases are subject to our return and refund policy

You agree that your purchases are for personal use only and not for resale or export.

 

SECTION 4 - PRICES AND BILLING

All prices are displayed in Australian Dollars (AUD) unless otherwise stated. Prices, discounts, and promotions are subject to change without notice.

The price charged will be the price in effect at the time of your order and will be confirmed in your order email. Prices exclude shipping, handling, taxes, and customs duties unless otherwise specified.

You agree to provide current, accurate, and complete payment details and to promptly update them if they change. You represent and warrant that you are authorised to use the chosen payment method.

 

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates and not guaranteed. NORDEN is not responsible for delays caused by carriers, customs, or circumstances beyond our control. Once items are transferred to the carrier, risk of loss passes to you.

 

SECTION 6 - INTELLECTUAL PROPERTY

All trademarks, logos, product designs, text, graphics, images, and other materials appearing on or through our Services are owned or licensed by NORDEN and are protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, or display any content from our Services without prior written consent.

“NORDEN”, our logos, product names, and designs are trademarks of NORDEN. All other marks remain the property of their respective owners.

 

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools or features operated by third parties. Such tools are provided “as is” without any warranties or endorsements. Your use of optional tools is entirely at your own discretion and subject to the third-party’s terms.

 

SECTION 8 - THIRD-PARTY LINKS

Our Services may include links to third-party websites or services. We do not control or endorse these sites and are not responsible for their content, accuracy, or policies.

Your interactions with third-party sites are solely between you and the third party.

 

SECTION 9 - RELATIONSHIP WITH SHOPIFY

NORDEN is powered by Shopify. However, your purchases and interactions are with NORDEN directly, not Shopify. Shopify is not responsible for any sales, transactions, or issues arising from your use of our store. You release Shopify and its affiliates from all related claims.

 

SECTION 10 - PRIVACY POLICY

Personal information collected through our Services is handled according to our privacy policy

Because our Services are hosted by Shopify, certain data is shared with Shopify to facilitate transactions and performance improvements. Please review both our Privacy Policy and Shopify’s Privacy Policy for details.

 

SECTION 11 - FEEDBACK

If you submit any feedback, ideas, or reviews, you grant NORDEN a perpetual, worldwide, royalty-free licence to use, reproduce, and display such feedback for any purpose.

You represent that you own or have rights to such content and that it does not infringe any third-party rights.

 

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be errors or omissions in product descriptions, pricing, or availability. We reserve the right to correct such issues and to cancel or adjust orders affected by inaccuracies.

 

SECTION 13 - PROHIBITED USES

You may not use our Services for any unlawful, harmful, or deceptive purpose, or in a way that infringes on others’ rights.

You also agree not to distribute viruses, spam, or attempt to compromise our systems. Violation of this section may result in suspension or termination of your access.

 

SECTION 14 - TERMINATION

We may terminate your access to the Services at any time without notice if we determine you have violated these Terms. You remain liable for all charges incurred up to the termination date.

Sections intended to survive termination (e.g., Intellectual Property, Limitation of Liability, Indemnification) shall continue in full force.

 

SECTION 15 - DISCLAIMER OF WARRANTIES

Except as expressly stated, the Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free operation of the Services.

 

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, NORDEN and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or purchased products.

This limitation applies even if we have been advised of the possibility of such damages.

 

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless NORDEN, Shopify, and their affiliates, officers, employees, and agents from any claims or liabilities arising from your breach of these Terms or your use of the Services.

 

SECTION 18 - SEVERABILITY

If any provision of these Terms is held unenforceable, that provision shall be modified to the minimum extent necessary, and the remainder shall remain in full effect.

 

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure by NORDEN to enforce any right or provision does not constitute a waiver of that right.

These Terms and related policies form the entire agreement between you and NORDEN.

 

SECTION 20 - ASSIGNMENT

You may not assign your rights under these Terms without our written consent. NORDEN may assign these Terms at any time without notice.

 

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Tasmania, Australia.

You agree to submit to the exclusive jurisdiction of the courts of Tasmania.

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SECTION 22 - HEADINGS

 

Headings are for convenience only and do not affect interpretation.

 

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SECTION 23 - CHANGES TO TERMS OF SERVICE

 

You can review the latest version of these Terms at any time on this page.

We may update these Terms periodically and will notify users of material changes. Continued use of our Services constitutes acceptance of any updates.

 

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@nordengear.com

Contact Information

Trading Name: Norden Gear

Email: hello@nordengear.com

Business Address: Tasmania, Australia

Business Registration Number (ABN): 78 628 575 349